HelloShift's AI Assistant revolutionizes hotel communication by automating guest interactions with precision and ease. Capable of managing 40-70% of requests independently, it reduces staff workload while elevating guest satisfaction. Hotels can customize call handling to forward inquiries after hours, during peak times, or whenever needed, ensuring every guest is heard. Key features include: Message Capture: Records names, numbers, and key details, alerting staff instantly. Scalable Support: Manages multiple calls or chats at once, perfect for busy periods. Multilingual Reach: Engages guests in their native language, expanding accessibility. Automation Options: Offers response suggestions or full automation, tailored to your needs. Channel Integration: Syncs seamlessly with voice calls and website chat. From handling after-hours inquiries to managing overflow or website chats, it drives direct bookings and efficiency. Train it with your FAQs for personalized service that delights guests.
