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CozyUp
Guest Experience


CozyUp is an AI-powered guest experience platform that helps you simplify communication and cut guest management by up to 50%. Your guests receive a personalized web app (no download or login needed) after they book. You’ll be able to set the flow, and the app will take care of the rest. Guests complete what’s needed, like a check-in form, security deposit or check-in inspection, before getting access to arrival instructions. You can also share useful details throughout the stay, including things like house rules, Wi-Fi, checkout steps, upsells, amenities and nearby activities, all in one place. Alvin, the built-in AI assistant, is available 24/7 to handle guest questions, send smart replies, and keep things running without constant follow-up. With support for 8+ languages, built-in analytics, upsells validations and more, CozyUp gives you a simple, branded way to deliver a clear and modern experience to every guest.